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MASTERCLASS AGENDA

The following sessions will be covered over the two-day interactive masterclass  

08:30am Registration and Welcome Coffee   Course Duration: 9:00 - 5:00  
Morning Tea: 10:30    Lunch: 12:30   Afternoon Tea: 3:00pm

Introduction to Clinical Governance Leadership in Aged Care

Clinical Governance 

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  • Origins of clinical governance and how to demystify it to others 

  • Examples of governance failures to understand the risk 

  • Overview of a Clinical governance framework and what it can achieve 

 

Sharing the Vision  

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  • Identifying and communicating where to lead the organisation  

  • Determining what to achieve with Clinical Governance for your organisation 

 

Aged Care Safety and Quality Standards  

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  • Linking Clinical Governance to the Aged Care Safety and Quality Standards  

  • Deep-dive on requirements of Standard 1: Consumer Dignity and Choice and Standard 8: Organisational Governance  

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Navigating the Current Aged Care Environment  

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  • The impacts of the Royal Commission and what it means for the industry  

  • Managing community, consumer and workforce expectations and challenges  

  • Understanding Risk; what has gone wrong? What is going wrong? Or what can go wrong?  

 

Consumer Experience and outcomes 

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  • What does a service that supports consumers to live the best that they can look like?  

Leadership – Role of the Governing Body

Leadership – Governing Body  

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  • Role of the governing body for quality and safety 

  • Growing and leading an organisation focused on learning and improving  

  • Taking ownership of ethical issues 

  • Driving accountability; what does it mean? How is it demonstrated  

  • Setting strategic priorities to support Clinical Governance to inspire a culture of safety and quality improvement  

 

Monitoring Clinical Governance Systems  

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  • Effective management of high-prevalence risks  

  • Workforce effectiveness and sustainability  

  • The positive role of feedback and complaints  

  • Implementation of antimicrobial stewardship  

  • Minimising the use of restraints  

  • Use of open disclosure  

Leadership – The Role of Clinical Governance Committees 

Terms of Reference  

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  • Identifying the objectives of Clinical Governance Committees to set the framework  

  • Distinguishing the role and responsibilities to support the Clinical Governance Committee’s objectives  

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Leading Prevention of Incidents and Complaints  

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  • Developing systems for investigations and prevention  

  • Recognising and prioritising trends to implement proactive prevention strategies  

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Useful Information  

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  • Lean thinking approach to data collection and quality auditing 

  • Understanding what data to collect that provides useful information  

  • Identifying what information to report on  

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Improving Clinical Governance  

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  • Understanding the role systems play in improving Clinical Governance in identifying where they can be implemented  

  • Designing and implementing systems which will enable staff to succeed  

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Risk Assessment 

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  • How to demonstrate and document the management of risk   

  • How to use risk reporting to simplify the reporting of data and reduce committee waste 

Staff Leadership skills for Clinical Governance

Role Modelling  

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  • Looking after yourself to effectively lead in challenging environments 

  • Demonstrating and aligning the Clinical Governance behaviours to lead meaningful change  

  • Motivating the wider organisation to demonstrate the desired behaviours  

 

Teamwork 

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  • Navigating the challenges and opportunities of leading a diverse and multicultural workforce  

  • Clinical governance roles and responsibilities for frontline staff and managers 

  • Sharing the responsibility beyond leaders and management; driving responsibility across the organisation  

  • Engaging staff and leading teams to practice Clinical Governance  

 

Healthy and Safe Workplaces  

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  • Identifying and developing the staff experience to support engagement  

  • Strategies for retaining the workforce and reducing staff turnover  

  • Supporting staff to manage and reduce stress  

 

Improving Staff Performance  

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  • Providing the right framework to set staff members up to be successful  

  • Smart strategies to improve performance  

  • Avoid bullying and improve an individuals practice  

  • What you need to know to make informal and formal performance development easier and legally compliant.  

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 Conclusion  

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  • Bringing it all together, an example of a clinical governance system and framework in practice.  

  • Reflect on priorities and where can you make meaningful impacts to support your organisation  

All attendees will receive a certificate of completion following the masterclass.

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